Please note: this conversation starts about 10 minutes in — by this point my wife and I are both completely flustered by the oppressiveness of the rep.
So! Last week my wife called to disconnect our service with Comcast after we switched to another provider (Astound). We were transferred to cancellations (aka “customer retention”).
The representative (name redacted) continued aggressively repeating his questions, despite the answers given, to the point where my wife became so visibly upset she handed me the phone. Overhearing the conversation, I knew this would not be very fun.
What I did not know is how oppressive this conversation would be. Within just a few minutes the representative had gotten so condescending and unhelpful I felt compelled to record the speakerphone conversation on my other phone.
This recording picks up roughly 10 minutes into the call, whereby she and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep’s repeated question — it was clear the only sufficient answer was “Okay, please don’t disconnect our service after all.”).
Please forgive the echoing and ratcheting sound, I was screwing together some speaker wires in an empty living room!
Source: SoundCloud / ryan.block
here it is, part 2!! i found even more junk on skype from my Dashcon committee head days. If you have no idea what Dashcon is or just need a rundown on how it started, please read my previous post, because this is a continuation. Ahead are lots of skype screenshots and this post is pretty long in general. very picture heavy. dont read if you don’t have time on your hands, mate. Read on if you wanna learn more about how this trainwreck of a convention began!:
here goes. i decided to write up my PERSONAL EXPERIENCE with Dashcon and the people running it. i was there while Dashcon was being founded. i was the head of one of the committees and i actually got to work pretty closely with one of the co-owners. so if you wanna learn about how Dashcon was founded and the downright horrific inner workings during that time keep reading. also if you just want a good ass laugh. the owners may have changed some of the methods they were using but I must say: Dashcon is one of the most unprofessionally run events i’ve EVER seen. right from its inception it was a train wreck. [featuring skype screenshots, wow!!]
We officially live in a country where corporations have more rights than women.